Process Implementation
We help businesses worldwide implement Oracle NetSuite from the ground up, ensuring a smooth transition and optimal configuration tailored to your international business needs with remote and on-site delivery options.
Overview
A successful NetSuite implementation requires more than just software installation—it demands a deep understanding of your business processes, industry requirements, and strategic goals. Our Process Implementation services provide end-to-end guidance, from initial planning through go-live and beyond.
We follow a proven methodology that balances speed with thoroughness, ensuring your NetSuite system is configured correctly from day one. Our global experience means we understand the complexities of implementing systems across multiple countries, currencies, languages, and regulatory environments.
Whether you're migrating from a legacy system, implementing NetSuite for the first time, or expanding to new regions, our implementation approach minimizes risk, maximizes value, and ensures your team is ready to succeed from day one.
Our Implementation Process
Discovery & Planning
Comprehensive analysis of your business requirements, processes, and goals. We identify pain points, define success criteria, and create a detailed implementation roadmap tailored to your global operations.
Design & Configuration
System design and configuration based on best practices and your specific needs. We configure NetSuite modules, workflows, and integrations to support your international business processes.
Build & Customization
Development of custom solutions, integrations, and workflows. We build tailored functionality while ensuring scalability and maintainability for your global operations.
Data Migration
Secure and accurate migration of data from legacy systems. We ensure data integrity, handle multi-currency conversions, and validate all migrated information across all entities.
Testing & Quality Assurance
Comprehensive testing of all functionality, integrations, and workflows. We conduct user acceptance testing and ensure everything works correctly before go-live.
Deployment & Go-Live
Managed deployment with minimal disruption. We provide go-live support, monitor system performance, and ensure a smooth transition for all users worldwide.
Training & Change Management
Comprehensive user training tailored to different roles and regions. We provide documentation, conduct workshops, and support change management to ensure user adoption.
Use Cases & Examples
New NetSuite Implementation
The Challenge
A fast-growing technology company with operations in North America and Europe was using multiple disconnected systems: QuickBooks for accounting, spreadsheets for inventory, email for order management, and separate systems for CRM and project management. The finance team spent days each month consolidating data from multiple sources. Inventory was tracked manually, causing stockouts and overstock situations. Sales orders were processed through email chains, leading to errors and delays. The company needed a unified system to support their rapid growth and international expansion plans.
What We Did
We implemented NetSuite from the ground up, starting with comprehensive business process analysis and requirements gathering. Configured multi-currency and multi-subsidiary setup for international operations. Implemented complete financial management including GL, AR, AP, and banking. Set up inventory management with automated reorder points and warehouse management. Configured order-to-cash process with customer portal integration. Integrated with existing CRM and project management systems via REST APIs. Conducted comprehensive user training across all departments and regions.
The Results
All business processes now unified in a single system. Financial consolidation time reduced from 5 days to real-time. Inventory accuracy improved to 99.5% with automated tracking. Order processing time reduced from 2 days to 2 hours. Real-time visibility into business performance across all regions. System supports 3x business growth without additional administrative staff.
Why It Matters
The company gained a scalable foundation for rapid growth, with all business data in one place enabling data-driven decisions. International expansion is now supported with multi-currency and multi-subsidiary capabilities. Operational efficiency improved dramatically, allowing the team to focus on growth rather than administrative tasks. The unified system provides real-time insights that drive strategic business decisions.
Legacy System Migration
The Challenge
A manufacturing company with 20 years of business data in a legacy ERP system needed to migrate to NetSuite. The legacy system was no longer supported, couldn't handle multi-currency requirements for international expansion, and lacked modern integration capabilities. The company had 50,000+ customer records, 100,000+ transaction records, 15 years of historical financial data, and complex inventory with serialized items. The migration needed to be completed during a 3-day weekend to minimize business disruption, with zero data loss and complete historical data preservation.
What We Did
We developed a comprehensive migration strategy with extensive data mapping and validation. Created custom migration scripts to extract, transform, and load data from the legacy system. Mapped all chart of accounts, customer records, vendor records, and inventory items. Migrated 15 years of historical transactions with complete audit trail preservation. Performed multiple test migrations in a sandbox environment to validate data accuracy. Configured NetSuite to match existing business processes while leveraging modern capabilities. Executed production migration over the weekend with real-time validation and rollback procedures.
The Results
Complete data migration with zero data loss. All 50,000+ customer records migrated with complete history. 15 years of financial history preserved and accessible. Migration completed within the 3-day window with minimal business disruption. System go-live successful with all users operational on day one. Historical reporting capabilities maintained with improved analytics.
Why It Matters
The company successfully transitioned to a modern ERP system while preserving all historical business data. International expansion is now possible with multi-currency and multi-subsidiary support. Modern integration capabilities enable connections with e-commerce, CRM, and other business systems. The migration provides a foundation for future growth with a scalable, supported platform.
Procure-to-Pay Implementation
The Challenge
A services company with multiple locations was managing procurement through spreadsheets and email. Purchase requisitions had no formal approval process, purchase orders were created manually in Word documents, and there was no integration between requisitions, POs, and vendor invoices. The procurement team couldn't track spending against budgets, vendors were paid without proper verification, and duplicate purchases were common. The CFO had no visibility into company-wide spending.
What We Did
We implemented NetSuite's complete Procure-to-Pay process. Set up purchase requisitions with budget checking and approval workflows. Automated PO creation from approved requisitions. Configured three-way matching between POs, receipts, and vendor invoices. Integrated vendor portal for self-service invoice submission. Created procurement dashboards showing spending by department, vendor, and budget category. Set up automated payment processing workflows.
The Results
Procurement cycle time reduced from 2 weeks to 3 days. Budget compliance increased to 98% with automated budget checking. Duplicate purchases eliminated through requisition tracking. Three-way matching prevented payment errors, saving $25,000 annually. Complete visibility into all procurement activities with real-time dashboards.
Why It Matters
The CFO now has complete control and visibility over company spending. Budget management improved significantly, enabling better financial planning. Vendor relationships strengthened with timely payments and streamlined processes. The procurement team transformed from administrative to strategic, focusing on vendor management and cost optimization.
Order-to-Cash Process
The Challenge
A B2B distribution company processed sales orders through multiple disconnected systems. Sales orders were taken via phone or email and manually entered into NetSuite. Credit checks were done manually in spreadsheets, causing delays. Order fulfillment was tracked separately in a warehouse system, and invoicing happened days later. The sales team had no visibility into order status, customers couldn't track their orders, and cash collection was slow. Order errors were frequent, leading to customer complaints and returns.
What We Did
We implemented NetSuite's complete Order-to-Cash process. Integrated customer portal for self-service order entry. Configured automated credit checking against NetSuite customer records. Set up order approval workflows based on credit limits and order amounts. Automated inventory allocation and fulfillment workflows. Created customer order tracking portal with real-time status updates. Integrated automated invoicing upon fulfillment with payment portal.
The Results
Order processing time reduced from 2 days to 2 hours. Automated credit checks eliminate manual work and reduce risk. Customer self-service orders reduced sales team workload by 40%. Order accuracy improved to 99% with automated data capture. Customers can track orders in real-time, reducing support calls. Faster invoicing improved cash collection by 5 days.
Why It Matters
The sales team can focus on selling rather than order administration. Customer satisfaction improved dramatically with faster, accurate order processing and self-service capabilities. Cash flow improved with faster invoicing and collection. The company can now handle 3x more orders without additional staff, supporting rapid growth. Customer relationships strengthened through transparency and efficiency.
Key Benefits
- Faster time-to-value with proven methodology
- Reduced implementation risk with expert guidance
- Optimal system configuration from the start
- Seamless data migration with zero data loss
- Comprehensive training for all user levels
- Ongoing support throughout the process
- Scalable solution that grows with your business
Ready to Implement NetSuite?
Let's discuss your implementation project and create a roadmap for success